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Contact Information
Need Assistance?
Our support team is available during business hours. Feel free to call or email us and we'll get back to you as soon as possible.
Frequently Asked Questions
Yes, the default upload limit is 10,000 prospects per batch. If you need to upload more, you can split your file into multiple batches or contact support to increase your limit.
Yes, you can upload prospects to the same campaign multiple times. New entries will be appended to the existing list without duplicating existing contacts.
CSV uploads may fail if required columns are missing or incorrectly named, the file contains special characters, or the file size exceeds the allowed limit. Please check our CSV template for the correct format.
Ensure that QR codes are printed at a minimum resolution of 300 DPI and have adequate quiet zones around them. Low print quality or insufficient contrast can affect scannability.
The fastest way to get support is by emailing us at info@weberon.net or calling during business hours (9:30 AM – 6:30 PM, Mon–Fri). We aim to respond within one business day.